1、Good morning(afternoon, evening), sir(madam)

早上（下午、晚上）好，先生（夫人）。

2、How do you do?

您好�。ǔ醮我�(jiàn)面）

Glad to meet you.

很高興見(jiàn)到您。

3、How are you?

您好嗎？

Fine, thanks. And you?

很好，謝謝。您好嗎？

4、Welcome to our hotel (restaurant, shop).

歡迎到我們賓館（餐廳、商店）來(lái)。

5、Wish you a most pleasant stay in our hotel.

愿您在我們賓館過(guò)得愉快。

6、I hope you will enjoy your stay with us.

希望您在我們賓館過(guò)得愉快。（客人剛?cè)氲陼r(shí)）

I hope you are enjoying your stay with us.

希望您在我們賓館過(guò)得愉快。（客人在飯店逗留期間）

I hope you have enjoyed your stay with us.

希望您在我們賓館過(guò)得愉快。（客人離店時(shí)）

7、Have a good time!

祝您過(guò)得愉快！

8、***hotel, front desk. Can I help you?

***飯店，前廳。您找誰(shuí)？

9、Sorry, I've dialed the wrong number.

對(duì)不起，我撥錯(cuò)號(hào)了。

10、May I speak to your general manager?

能和你們總經(jīng)理說(shuō)話(huà)嗎？

Speaking.

我就是。

11、Sorry, he is not in at the moment.

對(duì)不起，他現(xiàn)在不在。